Terms & Conditions

For Return Shipments

PRIOR AUTHORIZATION IS NEED FOR RETURNS.

Simply contact our customer service department to arrange a return. Please comply with the following conditions:

• Returns must be accompanied by a copy of the original invoice, stating the reason for the return.
• All returns must come back in original packaging, unopened and unmarked.
• Returns will be accepted within 5 days of receiving the product. Any Returns over 5 days are subject to a restocking fee
• Returns on equipment such as hand pieces, ultrasonic machines, curing lights etc. are not accepted. The manufacturers warranty does apply to any defects or malfunctions.
• Shortages or errors in shipments must be reported within 7 days of the receipt of the package.
• Shipping charges to apply to returns, unless it was a shipping error on our behalf

Damaged Shipments

Please keep the original carton and take the following important steps if there appears to be shipping damage:

• Quickly contact the delivery company for a damage inspection report.
• Call customer service at +973 17681174 for assistance.

Other Questions

For any other returns and exchanges questions, please call us at +97317681174  any time.